Question 1

Shipping Policy

Accepted Answer

Last updated: July 22, 2025

We want to get your coffee to you quickly, safely, and reliably, so you never miss a brew.

Question 2

Shipping Cost

Accepted Answer

£3.50 flat-rate delivery on all UK orders

Free delivery on orders over £50

No codes or subscriptions required, the discount is applied automatically at checkout.

Question 3

Shipping Method

Accepted Answer

Orders are shipped via Royal Mail 2nd Class or an equivalent tracked delivery service, depending on the size of your order.

You’ll receive a confirmation email once your order has been dispatched. If tracking is available, we’ll include that too.

Question 4

Delivery Time

Accepted Answer

Orders are typically dispatched within 1–2 business days

Delivery usually takes 2–4 working days after dispatch

During busy periods (e.g., holidays or Royal Mail delays), delivery may take a little longer

Question 5

Where We Ship

Accepted Answer

We currently ship to addresses within the United Kingdom.
If you’re outside the UK and interested in placing an order, please email us, we may be able to accommodate special requests.

Question 6

Missed or Delayed Deliveries

Accepted Answer

If your order hasn’t arrived within 7 working days of dispatch, email us at hello@cruisecoffe.co.uk and we’ll look into it right away.

Question 7

Incorrect Addresses

Accepted Answer

Please ensure your shipping details are correct before completing your order. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Frequently asked questions